FAQs

Queseever
📍 6820 Old Dominion Drive, McLean, Virginia 22101, United States
📞 (203) 547-2978
📧 queseever@gmail.com
🌐 queseever.shop

1. How long does shipping take?

Shipping typically takes 5 to 8 business days after your order is processed. You’ll receive a tracking number once your order ships.

2. Do you offer free shipping?

Yes! Standard shipping is free on all orders, with no minimum purchase required.

3. What is your return policy?

We accept returns within 30 days of delivery. Return shipping is free, and we do not charge restocking fees. Please note that we do not sell final sale items — everything is returnable.

4. How do I start a return?

Email us at queseever@gmail.com with your order number and the reason for return. We’ll provide a prepaid return label and instructions.

5. Can I change or cancel my order?

If your order hasn’t shipped yet, contact us immediately at queseever@gmail.com or call (203) 547-2978. We’ll do our best to accommodate your request.

6. What should I do if my order arrives damaged or incorrect?

7. Do you ship internationally?

Currently, we only ship within the United States.

8. Is my payment information secure?

Absolutely. All transactions are processed through secure, PCI-compliant payment gateways. We do not store your credit card details.